Policies

  • Anyone who calls for an appointment on the same day is considered a walk in client and will pay a premium for that spot unless they are a regular monthly client.
  • Anyone who is a regular monthly client and fails to schedule every 30 days will be automatically considered an occasional client which at this time is a $100 fee; the fee will go back down the next month when your regular monthly appointments are made.
  • All new clients who schedule need to come in as an occasional client and will be expected to pay ahead to reserve their time slot using a credit or debit card.
  • Anyone 18 years or younger require an accompanying adult to be seen in our clinic or a parent/guardian need to write an authorization for their child to be seen.
  • We accept all forms of payment including cash, check, charge, and HSA but we do not accept American Express.
  • All cancellations need to be made 24 hours in advance otherwise you will be invoiced at our full rate. If there is a true emergency (you or a loved one is in the hospital), you will not incur a bill.
  • Weather conditions in Indiana may make cancellation 24 hours in advance difficult this involves tornado warnings, storms, snowfall, construction blockage, and other. Again, you will not incur a bill, but still, call to let us know what is happening to you.
  • We respect anyone who is coming to us for help but does not offer any type of sexually related therapies. If you dishonor us we will ask you to leave.
  • Please fill out the questionnaire that is sent to you completely especially with your medical history and complaints, if you do not and we have to give you a form to fill out instead the time it takes you to complete it will come off your treatment time.
  • Please arrive to the clinic on time, if you are late your treatment time will be greatly reduced or have to be rescheduled to another day resulting in a double booking fee.
  • We only offer discounts to military, police, and firemen/woman at this time as well as  well as a regular monthly rate to our members.
  • Communication is greatly important to us, we are always interested in getting your feedback and letting us know how we can improve our services and management.